TAB Opening Under Level 3.2

With the Government announcements on 2 and 8 November 2021, it is now clear that Auckland will move to a new Covid 19 Alert Level 3 status at 11:59 pm on 9 November 2021.

In practical terms, this means that retail businesses and public facilities will be able to open as long as they adhere to the safety protocols. For the Club, this means that we will be able to open our TAB from Wednesday, 10 November 2021.

Our plan will be to open immediately in a limited manner and open fully next week once we have adjusted our site to comply with government directions and member feedback from the initial period.

Wednesday, 10 November to Sunday 14 November

On Wednesday, customers will be able to place bets at the Alexandra Park TAB. However, this will initially be only outside in the courtyard through the self-service machines (Kiosks). We will be regularly cleaning and disinfecting shared surfaces and our machines.

Personal assistance and support will be available on-site by our staff (as needed), and we will be ensuring appropriate safety measures are in place to protect both customers and staff.

We will continue to operate outside only from Wednesday 10 November to Sunday 14 November. We will review this process and amend it as necessary depending on any changes to safety guidelines by the Government, or as it deems fit following any risk assessment or feedback given to us for consideration.

Whilst the Government has advised that during this level and step, public facilities and/or retail do not have a restriction on the number of customers, as long as everyone can safely stay 2 metres apart, there is still a restriction on how many can gather at any one time.

To minimise any risk for the Club and our customers, and to operate accordingly, we can allow a gathering outside of up to 25 people at a time whilst remaining 2 metres apart.
We understand that there may be a number of people who wish to place a bet, we, therefore, ask customers to be considerate of others and place their daily bets and move on. We appreciate your understanding on this matter.

In addition to the above, the following protocols will also be required for entry:

  • Masks must be worn at all times (we will also have disposable masks on-site available for customers and staff)
  • Customers must sign in using the NZ Covid tracer app or fill in a form
  • Payments will be contactless – through self-service kiosk machine or contactless payment with one of our staff
  • Hand sanitisers will be available and must be used throughout the area

We kindly request that if you are not feeling well, you do not enter the venue. However, you are of course still able to place your bets online.

As part of our organisation’s commitment to the safety of our staff and customers alike, and in support of Government guidelines, we request that only those who have had their full (double) vaccinations attend the TAB. The organisation intends to keep this practice moving forward.

Please be advised that our team may request a copy of a vaccination document (either electronically or hard copy) as a check prior to entry. Where evidence is not provided, we may refuse entry. To reduce any likelihood of this occurring, we remind you to have this prepared and ready. We will accept the purple vaccine card until such time as the full vaccination certificates are issued.

We expect to open the full TAB site – including the retail store itself – from Monday 15th November, subject to any government announcements or other TAB guidelines. We do note in advance though that there may be changes in services that can be provided on-site, depending on the details of the Covid 19 Alert Level 3.2 criteria.

We appreciate you taking the time to read and understand the above ahead of our TAB opening, and thank you in advance for your full cooperation to ensure the safety of our members and community.

To find out more about the virus and how you can do your bit, please visit covid19.govt.nz

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